Privacy First

Privacy Policy

This Privacy Policy explains how Slate Plumbing Co. collects, uses, and protects personal information when you visit https://slateplumbingco.com or request water heater installation services.

Effective Date: January 1, 2026
Last Updated: April 7, 2026

Introduction & Overview

We value your privacy and aim to be transparent about how we handle information. This policy describes what data we collect, why we collect it, how we use it, and the choices you have. By using https://slateplumbingco.com, you agree to the terms outlined here. We are now a specialized water heater installation company serving the greater Lehi area.

Quick Summary

  • We collect data to provide water heater installation services, quotes, and customer support.
  • We use cookies and analytics to understand site usage and improve the customer journey.
  • You can opt out of marketing and tracking at any time.
  • We do not sell personal information.

Data Collection & Usage

Personal Information

Information you provide directly, such as name, phone number, email address, mailing address, and details about your water heater installation needs, is used to respond to inquiries, schedule installations, provide quotes, and deliver support.

Usage Data

We collect usage data such as IP address, browser type, pages viewed, and time on site to understand how visitors interact with our water heater installation website and to improve the customer experience.

Tracking Technologies (Cookies)

We use cookies and similar technologies to remember preferences, analyze traffic, and support marketing campaigns. You can control cookies through your browser settings or consent tools where available.

Google Ads and Google Analytics

We use Google Analytics to understand website traffic and Google Ads for remarketing to homeowners searching for water heater installation. Google may use cookies to show ads based on prior visits to https://slateplumbingco.com. You can opt out using the Google Ads Settings page, the Google Analytics Opt-out Browser Add-on, or your browser cookie settings.

A2P 10DLC / SMS Compliance

If you provide your mobile number, you consent to receive SMS/text messages from Slate Plumbing Co. for service updates, appointment confirmations, billing notices, and promotional messages where permitted.

  • Opt-in: Consent is collected via forms, checkboxes, or verbal confirmation. Consent is not a condition of purchase.
  • Opt-out: Reply STOP or UNSUBSCRIBE to opt out at any time. You will receive a confirmation message.
  • Help: Reply HELP or contact us at info@slateplumbingco.com for assistance.
  • Message Frequency: Message frequency varies based on your interactions and service requests.
  • Rates: Message and data rates may apply.

We do not share SMS consent with third parties for their marketing purposes.

Information Sharing

We may share information with service providers that help us operate the website, schedule services, process payments, and deliver communications. These providers are required to protect your data.

We may disclose information to comply with legal obligations, protect rights and safety, or in connection with a business transfer (such as a merger or acquisition).

We do not sell personal information. If that changes, we will provide advance notice and an opt-out mechanism as required by law.

Regulatory Compliance (GDPR/CCPA)

Depending on your location, you may have rights regarding your personal information:

  • Access: Request a copy of the personal information we hold.
  • Deletion: Request deletion of your data, subject to legal and operational requirements.
  • Opt-out of Sale/Sharing: Opt out of any sale or sharing of personal information for targeted advertising.
  • Data Portability: Receive your data in a portable, commonly used format.

To exercise these rights, contact us at info@slateplumbingco.com. We may request verification before fulfilling requests.

Data Security & Retention

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to reduce risks.

We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. Retention periods vary depending on the data type and purpose.

Children's Privacy

Slate Plumbing Co. does not knowingly collect personal information from children under 13. If you believe a child has provided information, please contact us so we can delete it.

Contact Information

For privacy-related questions or requests, reach out to:

Slate Plumbing Co.

3300 N Ashton Blvd Suite 350
Lehi, UT 84043

Email: info@slateplumbingco.com

Phone: 801-515-0672