Licensed plumber performing water heater repair in Utah
Licensed & Insured Professionals

Expert Water Heater Repair in Lehi, Orem, Provo & Utah County

Running out of hot water disrupts your entire day. Whether your tank is leaking, making strange noises, or never getting hot enough, Slate Plumbing Co. is here to help.

Fast Diagnosis: Signs You Need Hot Water Heater Repair

Most water heaters give warning signs before they fail completely. If you catch these early, a simple repair can often save the unit. If you notice any of the following, give us a call:

  • No Hot Water

    Points to a faulty heating element, bad thermocouple, or pilot light issue.

  • Inconsistent Temperature

    Shower turns cold rapidly? Your dip tube or thermostat may be failing.

  • Pooling Water

    Water at the base indicates a loose valve, fitting leak, or cracked tank.

  • Strange Noises

    Rumbling or popping usually means sediment buildup is overheating the tank.

Safety Note

If you smell gas, evacuate the area immediately and call your gas utility provider or 911. Never attempt to relight a pilot light if you smell gas.

Call 801-515-0672 for Diagnosis
Close up of water pooling around a leaking water heater valve

A Simple, Transparent Repair Process

We believe in a hassle-free customer journey. You shouldn't have to guess when we’ll arrive or what it will cost.

1. Estimate & Assessment

We assess the problem, often starting with photos or video, to give you a clear scope.

2. Approve the Work

We explain exactly what is broken and provide a clear quote. You approve before we start.

3. Schedule

We book a time that works for you and communicate clearly about arrival windows.

4. Expert Repair

Our licensed technicians fix it right using high-quality parts and perform a full site cleanup.

5. Billing

We only bill you after the job is complete and you are satisfied with the restoration of your hot water.

Common Water Heater Issues We Fix

Our technicians carry parts for the most common water heater brands and models found in Utah homes.

Gas Water Heater Repairs

  • Thermocouple replacement
  • Pilot light assemblies
  • Gas control valves
  • Venting safety checks

Electric Water Heater Repairs

  • Heating element replacement
  • Thermostat replacement
  • High-limit switch resets
  • Wiring connections

Leaks & Valve Replacements

  • T&P relief valves
  • Drain valve replacement
  • Supply line tightening
  • Expansion tank checks

Repair vs. Replace: Honest Guidance

A common fear is being pressured into buying a new system. Our goal is to extend the life of your equipment whenever it makes financial sense.

Repair is Smart When:

  • Unit is under 8–10 years old
  • Specific component failure
  • Tank itself is dry (no rust)

Replace Might Be Better:

  • Tank is leaking (rusted through)
  • Unit is over 12 years old
  • Recurring expensive repairs

If replacement is the better option, we provide expert water heater installation with high-efficiency models tailored to Utah County water conditions.

Modern home gas water heater being evaluated for repair or replacement

Water Heater Service Costs & Timing

We provide clear, upfront quotes, but several factors influence the final cost:

  • Type of Unit

    Gas, electric, and tankless units utilize different parts with varying costs.

  • Nature of the Part

    A simple element is inexpensive; a gas control valve or blower assembly costs more.

  • Access

    Is the heater easy to reach in a garage, or buried in a tight crawl space?

How Long Does it Take?

Fast Turnaround

Most water heater repairs are completed in 1 to 2 hours once we are on-site.

Our trucks are stocked with common parts to minimize the need for a second trip. If a specific part needs to be ordered, we will be transparent about the timeline immediately.

Schedule Service Now

Water Heater Repair in Lehi, Orem, Provo & Throughout Utah County

Utah County's hard water causes rapid sediment buildup in tanks, one of the leading causes of poor performance and early failure. In Lehi, Orem, Provo, and across Utah County, we regularly perform flushing, element replacements, and full system descaling.

Whether your home is near Utah Lake, high on the Lehi benches, or elsewhere along the Wasatch Front, our technicians understand local water chemistry, high-pressure zones, and winter freeze risks.

Local Pro Tip:

That "popping" noise? It's likely sediment buildup from Utah's hard water overheating at the bottom of your tank.

See Maintenance Guide

Frequently Asked Questions

Why is my water heater making a popping noise?

Popping, banging, or rumbling sounds are usually caused by sediment buildup at the bottom of the tank. Steam bubbles get trapped under the layer of mineral scale and burst upwards. A flush service can often resolve this.

Can a leaking water heater be fixed?

It depends on where it is leaking. If the leak is coming from a valve, connection, or pipe, yes, it can be repaired. If the leak is coming from the body of the tank itself, the steel has likely corroded through, and the unit must be replaced.

How long does it take to get hot water back after a repair?

For electric heaters, it typically takes about an hour to heat the tank fully after power is restored. Gas heaters recover faster, usually providing hot water in 30 to 45 minutes.

Do you service tankless water heaters?

Yes. Tankless units require specialized knowledge, especially regarding descaling and flow sensor issues. Our technicians are trained to troubleshoot and repair major tankless brands.

Is it dangerous if my pressure relief valve is dripping?

The Temperature and Pressure (T&P) valve is a safety device. If it is dripping, it means it is doing its job by releasing excess pressure, or the valve itself has failed. This should be addressed by a professional quickly.