Slate Plumbing technician repairing a water heater
Licensed & Insured Professionals

Expert Water Heater Repair in Utah County & the Wasatch Front

Running out of hot water disrupts your entire day. Whether your tank is leaking, making strange noises, or never getting hot enough, Slate Plumbing, Heating and Air is here to help.

Fast Diagnosis: Signs You Need Hot Water Heater Repair

Most water heaters give warning signs before they fail completely. If you catch these early, a simple repair can often save the unit. If you notice any of the following, give us a call:

  • No Hot Water

    Points to a faulty heating element, bad thermocouple, or pilot light issue.

  • Inconsistent Temperature

    Shower turns cold rapidly? Your dip tube or thermostat may be failing.

  • Pooling Water

    Water at the base indicates a loose valve, fitting leak, or cracked tank.

  • Strange Noises

    Rumbling or popping usually means sediment buildup is overheating the tank.

Safety Note

If you smell gas near your water heater, leave the area immediately and contact your utility provider or emergency services.

Call 801-515-0672 for Diagnosis
Close up of water pooling around a leaking water heater valve

Our Water Heater Repair Process (Simple & Transparent)

We believe in a hassle-free customer journey. You shouldn't have to guess when we’ll arrive or what it will cost.

1. Estimate & Assessment

We assess the problem, often starting with photos or video, to give you a clear scope.

2. Approve the Work

We explain exactly what is broken and provide a clear quote. You approve before we start.

3. Schedule

We book a time that works for you and communicate clearly about arrival windows.

4. Expert Repair

Our licensed technicians fix it right using high-quality parts and perform a full site cleanup.

5. Billing

We only bill you after the job is complete and you are satisfied with the restoration of your hot water.

Common Water Heater Issues We Fix

Our technicians carry parts for the most common water heater brands and models found in Utah homes.

Gas Water Heater Repairs

  • Thermocouple replacement
  • Pilot light assemblies
  • Gas control valves
  • Venting safety checks

Electric Water Heater Repairs

  • Heating element replacement
  • Thermostat replacement
  • High-limit switch resets
  • Wiring connections

Leaks & Valve Replacements

  • T&P relief valves
  • Drain valve replacement
  • Supply line tightening
  • Expansion tank checks

Repair vs. Replace: Honest Guidance

A common fear is being pressured into buying a new system. Our goal is to extend the life of your equipment whenever it makes financial sense.

Repair is Smart When:

  • Unit is under 8–10 years old
  • Specific component failure
  • Tank itself is dry (no rust)

Replace Might Be Better:

  • Tank is leaking (rusted through)
  • Unit is over 12 years old
  • Recurring expensive repairs

If replacement is necessary, we can walk you through options for water heater installation, including high-efficiency upgrades.

Technician checking water heater fittings with a wrench

Water Heater Service Costs & Timing

We provide clear, upfront quotes, but several factors influence the final cost:

  • Type of Unit

    Gas, electric, and tankless units utilize different parts with varying costs.

  • Nature of the Part

    A simple element is inexpensive; a gas control valve or blower assembly costs more.

  • Access

    Is the heater easy to reach in a garage, or buried in a tight crawl space?

How Long Does it Take?

Fast Turnaround

Most water heater repairs are completed in 1 to 2 hours once we are on-site.

Our trucks are stocked with common parts to minimize the need for a second trip. If a specific part needs to be ordered, we will be transparent about the timeline immediately.

Schedule Service Now

Serving Lehi, Orem, Provo & Utah County

Utah water heaters face specific challenges due to high mineral content. In Lehi, Orem, Provo, and across Utah County, sediment accumulates rapidly, often requiring specialized flushing and part replacement to maintain efficiency.

We understand these local conditions. Whether you live near Utah Lake, on the benches above Lehi, or anywhere else along the Wasatch Front, we know how to tune your system for local water pressure, hard water mineral buildup, and freezing winter temperatures.

Local Pro Tip:

That "popping" noise? It's likely sediment buildup from Utah's hard water overheating at the bottom of your tank.

See Maintenance Guide

What Our Customers Say

Trusted by your neighbors for honesty and speed.

Frequently Asked Questions

Why is my water heater making a popping noise?

Popping, banging, or rumbling sounds are usually caused by sediment buildup at the bottom of the tank. Steam bubbles get trapped under the layer of mineral scale and burst upwards. A flush service can often resolve this.

Can a leaking water heater be fixed?

It depends on where it is leaking. If the leak is coming from a valve, connection, or pipe, yes—it can be repaired. If the leak is coming from the body of the tank itself, the steel has likely corroded through, and the unit must be replaced.

How long does it take to get hot water back after a repair?

For electric heaters, it typically takes about an hour to heat the tank fully after power is restored. Gas heaters recover faster, usually providing hot water in 30 to 45 minutes.

Do you service tankless water heaters?

Yes. Tankless units require specialized knowledge, especially regarding descaling and flow sensor issues. Our technicians are trained to troubleshoot and repair major tankless brands.

Is it dangerous if my pressure relief valve is dripping?

The Temperature and Pressure (T&P) valve is a safety device. If it is dripping, it means it is doing its job by releasing excess pressure, or the valve itself has failed. This should be addressed by a professional quickly.

Water heater maintenance and repair service

Don't Take Cold Showers—Call Slate Today

You rely on hot water every day for cooking, cleaning, and bathing. When your system fails, you need a partner who will communicate clearly and fix it right the first time.

Slate Plumbing, Heating and Air